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Use this comments board to leave complaints and reviews about Princess Cruise Lines. Discuss the issues you have had with Princess Cruise Lines and work with their customer service team to find a resolution.
Dont Go On A Princess Cruise
Dont go on a Princess cruise, if you do you run the risk of being lied to, have money taken from your account more than what they should of taken. Could give you an unacceptable cabin on more than one occasion so you spend 3 mornings packing and unpacking your clothes. This above was just some of the totally unacceptable things that happened to my wife and I back in Aug this year.
Date of experience:August 12, 2022
Regent Seven Seas Cruises
TRUE LUXURY TRAVEL AROUND THE WORLD
Every journey is as varied as the travelers taking it. So, at Regent Seven Seas Cruises â the only truly all-inclusive luxury cruise line â we offer thousands of FREE Unlimited Shore Excursions to explore however you please when sailing to the over 450 ports of call that we sail to across the globe. Travel with the security and comfort of The Worldâs Most Luxurious Fleetâ¢, enjoying the freedom that comes with our Unrivaled Space at Seaâ¢.
Standing upon the deck of a luxury cruise, the fresh sea air enlivens the spirit, beckoning guests ashore to unearth the hidden wonders that await in far-flung regions and favorite ports of call. Wake up each morning in a spacious suite to a new perspective from your private balcony. Enlighten your day with new insights from knowledgeable, onboard speakers and local guides as you tour, taste and savor the many marvelous destinations. Recall the dayâs adventures with good friends and exquisite food at our specialty cruise restaurants, then dance or delight in the rhythm of the eveningâs onboard entertainment before settling into your private oasis at sea.
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Compensation For Cruise Line Cancellation Death Or Injury During Voyage
FMC requires cruise lines to have a bond or other financial surety available to refund passenger deposits in the event of nonperformance or for death or injury on a voyage. This requirement applies to cruise lines that embark from a U.S. port and have at least 50 berth accommodations.
The company that issues the bond or other financial surety processes claims made for cruise nonperformance or death or injury. For more information on the FMCs financial responsibility requirements or to obtain information on filing a claim please contact the Bureau of Licensing and Certification.
Beware Cruising With Princess
Beware cruising with princessI recently went on a princess cruise in August 2022 and had monies owed to me on my cruise account circa £300I have made several phone calls and sent numerous messages but princess customer service have failed yo act to return my money.Thry say they have little staff now. Appears to be a ploy to keep monies duly owed
Date of experience:August 12, 2022
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Princess Cruise Lines Best Toll
This is Princess Cruise Lines best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Princess Cruise Line agent. This phone number is Princess Cruise Lines Best Phone Number because 3,534 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-774-6237 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call Princess Cruise Line first, consider describing your issue first from that we may be able to recommend an optimal way to contact them via phone or web. In total, Princess Cruise Line has 1 phone number. Its not always clear what is the best way to talk to Princess Cruise Line representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
Appalling Management With A Complete Lack Of Customer Care
In February 2020 my wife and I were departing Los Angeles for a cruise through the Panama canal to Fort Lauderdale, Florida. Covid was reported as becoming VERY bad and I asked Princess if we could delay the cruise for a while so that we could assess what was happening with Covid.Princess REFUSED to acknowledge the request initially but eventually they said we MUST travel or we would lose all our prepaid money. Over the next couple of days, it was obvious the pandemic was much worse than the media suggested. We felt very relieved that we had not been bullied by Princess into boarding. We later discovered when the ship arrived off the Florida coast it was forced to remain at sea due to an outbreak of Covid on board. Princess REFUSED to return our money and never even apologised.We were long term customers, with 7 cruises and 76 days at sea all over the world.We shall NEVER cruise with Princess again.
Date of experience:February 28, 2022
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As Subsidiary Of P& O: 19742000
Britains Peninsular & Oriental Steam Navigation Company , which by 1960 was the worlds largest shipping company, with 320 oceangoing vessels, acquired Princess Cruise Lines in 1974 and their Spirit of London was transferred to the Princess fleet, becoming the first Sun Princess.
The two ships that were to be featured heavily in the television series The Love Boat were built in 1971 at Nordseewerke for Flagship Cruises and originally named the Sea Venture and Island Venture. In 1974, P& O purchased them for their Princess division, and they served as Island Princess and Pacific Princess respectively.
A part-time addition to the Princess fleet was the former Swedish transatlantic liner Kungsholm, purchased by P& O from Flagship Cruises in 1978, and then restyled and rebuilt in Bremen as Sea Princess. She was initially based in Australia as a P& O ship until 1981 when her role there was taken over by Oriana. After that, she alternated between P& O and Princess colours as she moved between fleets. Sea Princess returned to the P& O UK fleet permanently and in 1995 and was renamed MV Victoria to allow a then-new Princess ship to be named Sea Princess.
Sitmar Cruises Acquisition & Fleet Expansion
Fleet Modernization: Sun-Class & Retiring older tonnage
Largest Ships in the World: Grand Class
Book A Cruise Online With The Best Cruise Finder And Cruise Booking Website
CruiseDirect is a leading online cruise travel company dedicated to providing customers with better deals than any other cruise website and access to great deals on cruise vacations. Offering special rates and savings on cruise bookings with some of the most popular cruise lines in the world, we are so confident in our cruise packages that each and every deal is backed by a price guarantee. You won’t find these prices on other cruise booking sites.
Since 2001, we’ve helped our customers find the perfect cruise packages and book dream cruise vacations for less. We are a cruise finder and booking website committed to helping you research all your cruise travel options to find a cruise that fits what you’re looking for. After you find the perfect cruise, make your reservation with our cutting-edge booking engine. We are the best site to book a cruise with because we are driven by our passion for cruise ship travel. Book a cruise today and enjoy the excitement of cruising the world with us!
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Contacting Princess Cruise Line
While 800-774-6237 is Princess Cruise Line’s best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Princess Cruise Line please let us know so we can share with other customers.
As Subsidiary Of Carnival Corporation & Plc: 2003present
P& O Princess Cruises merged with Carnival Corporation on April 17, 2003, to form the worlds largest cruise operating company in a deal worth US$5.4 billion. As a result of the merger, Carnival Corporation and P& O Princess were integrated to form Carnival Corporation & plc, with a portfolio of eleven cruise ship brands. It is a dual-listed company, registered in both the United States and the United Kingdom, with the former P& O Princess Cruises being relisted as Carnival plc, more commonly known as Carnival UK, which holds executive control over Cunard Line and P& O Cruises. As an American-based company, executive control of Princess Cruises was transferred to Carnivals American operations, with the formation of the Holland America Group umbrella, which comprises Princess, Holland America Line, Seabourn Cruise Line, and P& O Cruises Australia.
In May 2005, Princess reacquired Sea Princess from P& O, which it had transferred over just two years prior.
On April 3, 2008, Micky Arison, the chairman of Carnival Corporation & plc, stated that due to the low value of the United States dollar because of the recession, inflation and high shipbuilding costs, the company would not be ordering any new ships for their U.S.-based brands before the economic situation improved.
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The New Medallian App Is A Joke
The new medallian app is a joke. it is almost impossible to use. So many different excuses when asked how to navigate it. Food was mediocre. Shows not entertaining and the cabins that we were in were in need of repair. Even though we made sure we had taken care of all charges the day we left the ship, we had charges added later and no one can tell us what they are for. They put us on hold and never come back to the call. I mean, NEVER. Such a shame the way Princess is treating their good customers.
Date of experience:September 07, 2022
Princess Cruise Line’s Best Toll
This is Princess Cruise Line’s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Princess Cruise Line agent. This phone number is Princess Cruise Line’s Best Phone Number because 3,534 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-774-6237 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call Princess Cruise Line first, consider describing your issue first from that we may be able to recommend an optimal way to contact them via phone or web. In total, Princess Cruise Line has 1 phone number. It’s not always clear what is the best way to talk to Princess Cruise Line representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
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As Subsidiary Of P& O Princess Cruises: 20002003
On October 23, 2000, the Peninsular & Oriental Steam Navigation Company spun-off its passenger division to form an independent company, P& O Princess Cruises. In 2001, Princess Cruises headquarters moved from Century City to Santa Clarita, near the Westfield Valencia Town Center.
With the debut of Golden Princess in North America in 2001, Sky Princess was deployed to Australia for P& O Cruises Australia in 2000 and replace Fair Princess. Sky Princess was transformed into Pacific Sky to become the sister brands first modern-era cruise ship for the recently spun off P& O Cruises Australia.Star Princess commenced operations in March 2002 and became the first mega-ship to operate from the West Coast on a full-time basis. In June 2002, Crown Princess was transferred to P& O Princess new start-up brand, ARosa Cruises, to be the only cruise ship in ARosas fleet to help launch the brand.
Coral-Class: Panamax Ships
Acquiring Former Renaissance Cruise Ships
Princess Cruise Line Customer Service Jobs
Santa Clarita, CAEstimated $42.2K – $53.4K a year
- Most Junior Assistant Pursers initially begin their onboard career at the Front Desk where responsibilities include providing exceptional customerservice to
|Santa Clarita, CAEstimated $60.1K – $76.1K a year
|Santa Clarita, CAEstimated $60.7K – $76.9K a year
|Santa Clarita, CAEstimated $56.2K – $71.2K a year
|Santa Clarita, CAEstimated $58.6K – $74.2K a year
|Remote in Santa Clarita, CA 91355Estimated $118K – $150K a yearFull-time
|Remote in Santa Clarita, CAEstimated $118K – $150K a yearFull-time
|Estimated $48.7K – $61.7K a year
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Appalling Cruise And Service
Its shocking how the standards of Princess Cruises have fallen. It didnt help that we went down with COVID on our cruises and had a lovely diet of cold burgers as only room service menu was available, then later in our isolation had the delight of cold restaurant food, when we got out of isolation the ship was in COVID measures anyway and partly shut down. Along with this and Princess cancelling several ports we were left with a balance on our account payable to us..no replies to mails or calls, like so many others in this forum. Suspect it will take legal action to get any of this money back. Please avoid these crooks, its very hard to gain a good reputation, Princess and by association Carnival are ensuring they get a very bad reputation
Date of experience:September 17, 2022
Missed 2 Ports Of Call
We were not able to disembark on two anticipated Ports. We had to cancel excursion after excursion. The boat canceled Honduras and Costa Maya. We went to Belize instead. However, it rained all day on us and was a sh*t hole of a place! They also put a huge hole in a large piece of luggage, and still giving us the runaround on it.The crew, most of them were very nice, however.
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What Is Gethumans Relationship To Princess Cruise Line
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Princess Cruise Line. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. Weve created these shortcuts and apps to try to help customers like you navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, well keep doing it.
Princess Cruise Line Contact Info
What Is Gethuman’s Relationship To Princess Cruise Line
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Princess Cruise Line. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We’ve created these shortcuts and apps to try to help customers like you navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we’ll keep doing it.
Princess Cruise Line Contact Info
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